How Tagboard Creates a Remote Culture That Puts People First with 15Five

stephanie smith is Senior Vice President of People and Culture at Cardboard.

Community, connection, and a sense of belonging make Tagboard’s company culture special.

“The essence of our strategy is that people are human,” explains Smith. “To motivate and work with humans, you need to understand who they are and why they do what they do.”

When faced with the transition to a remote hybrid model, Tagboard knew that keeping that culture alive would be their priority. They wanted to create a psychologically safe and deeply connected experience for his new remote team.

To maintain the communication and connections that strengthened their team, Tagboard chose 15Five as their all-in-one tool for people and performance management, including check-ins, 1-1s, goal setting, and manager transformation.

“We get a thousand-foot view of the employee, but also a one-inch view of their world,” shares Smith. “What do they do on a day-to-day basis, how do they feel about their work, and do they feel connected to the company in general.”

“We have been able to grow our people and our organizational strategy with 15Five, and it has been exponential.”

Join the remote revolution, while staying true to your values

Smith and his colleagues knew that strong, consistent communication was the only way to keep track of how each employee was doing, every day.

Through 15Five, Tagboard managers get a holistic view of their team members, with a time commitment that feels sustainable no matter how many other projects they have on the go.

Employees take just 15 minutes to complete a log that shares where they are, what they’re working on, and how they’re feeling. Managers then review those updates in just 5 minutes.

That means a manager supervising 5 people could get a complete picture of how everyone is doing in just 25 minutes a week.

“At 15Five, we can capture everyone’s priorities and get a good pulse check,” explains Smith. “On other platforms, we were able to check the pulse, but it didn’t correlate with anything. With 15Five, we have the complete formula for understanding how our team is feeling, what they are working on, and how that translates to our goals.”

15Five builds communication and relationships at scale

Tagboard’s human-centric strategy means they don’t just focus on goals and results. Instead, they start with the people whose hard work will get them there.

“For us, it’s not just here is a goal and how we will reach it”explains Smith. “We achieve goals through people, and we understand our people’s unique motivations, vulnerabilities, learning styles, and work styles.”

15Five was the solution Tagboard needed to enable strong communication, gather regular feedback, and capture data that could support their decisions and move their entire strategy forward.

“Now, I have tangible data that shares the story and the numbers behind it,” Smith says. “That allows us to explain why we need to make a change or implement a new program or policy.”

Communication, culture and sense of belonging

Tagboard now has a scalable way to continue giving your employees the personal experience that people first value, no matter how much your team changes or grows in the future.

“15Five allowed us to give our people a safe space to say what was happening and what was on their minds,” shares Smith. “That allows us to connect on a human level, because we are trying to create an environment where people are seen, valued and heard.”

With 15Five, Tagboard is proving that strong ties and remote work can coexist. It just takes planning, coordination, and exactly the right tools.

By Robert Collins

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